Bower & Branch Reviews

Based on 209 reviews
75%
(157)
4%
(9)
9%
(19)
4%
(9)
7%
(15)
Beautiful tree and amazing customer service

The big, beautiful Tuscarora Crape Myrtle tree we received from you is very healthy and beautiful …like the other trees that you have sent us. In addition to its beautiful trees, Bower and Branch has great representatives and customer service. Thank you!!

H
Eastern Redbud
Helen Meyer
Great tree

We love how our tree looks and are hopeful that it lives.

Worth the wait

I was a little worried ordering online and I almost canceled but so glad I didn’t. The tree looks great, the planting was smooth and I could not be happier. Highly recommend.

Great Service

All is great with trees and product for planting outstanding service and great program The delivery man went above and beyond in making sure that I got outstanding service and assisted with tree placement and helping with installation.

Jacquemonti Himalayan Birch Clump

Absolutely Stunning!! My design had incorporated perennials around this tree, but is now a solitary statement of strength!!! 💗

C
Black Gum
Clair Webb
Absolutely beautiful black gum!

Had the Tree Whisperers deliver a black gum. Service was excellent, communication about delivery clear and correct. The tree itself is a beautiful healthy black gum
Very satisfied with my purchase. Absolutely recommend.

Elements® Guarantee Bundle for 2XL

B
Paperbark Maple
Bonnie Carr-Bowers
Lovely tree!

Beautiful tree! I plan to get another from Bower and Branch for the spring!

Bonnie, Boston, MA

Sturdy tree, great service

Looking forward to the spring when this tree will leaf out and grow! Very straight with good amount of branches for even a young tree.

N
Dwarf Mugo Pine
Nilo mohadjer
Hi thanks a lot you are awesomely amazingly cool

You are the best Nilo

F
Seven Son Flower - low branch
Frederick Rischmiller
Large Healthy Tree

Extremely satisfied with this tree. It bloomed profusely in late summer and now has the reddish fan-like bracts.

F
Twisty Baby™ Black Locust
Frederick Rischmiller
Large Healthy Tree

Not disappointed. I planted the tree in the spring. It flowered nicely and has been growing well all summer and fall. Great architectural tree!

D
Tupelo Tower™ Black Gum
Danielle Burhop
CX lacking, hopefully will improve

We had a good planting experience, but the tree itself has emerging health issues. We consulted with an arborist to confirm concerns and then contacted customer service to share findings. They have been weirdly dismissive. A bit unsettling. Maybe they need more training?

G
Scarlet Oak
Giles Harrison
Nice tree but a year late

When it finally arrived the tree was good but should not have taken a year to be delivered, during which time you had our money

G
Crimson Sunset Maple
Giles Harrison
nice tree but took a year to be delivered

when it finally arrived, the tree was good, but it should not have taken almost a year to be delivered, during which entire time you had our money...

G
Tricolor European Beech
Giles Harrison
nice tree but we waited a year for it to be delivered

when it finally arrived, the tree was good, but it should not have taken almost a year to be delivered, during which entire time you had our money...

Disappointed in timing

Although the person that planted my tree did a great job, I was very disappointed in the timing. I ordered my tree in November of 2023 expecting a planting in April or May of 2024. It wasn't planted until June 19th, on one of the hottest days of the summer, 95+ degrees. This caused great stress to my new tree!

Hello Cindy,

Thank you for your review! The popularity of our planting services is so high that we've had to work to put in controls so that we can maintain faster turnaround times for planting. Please keep watering, even trees we delivered or planted earlier in spring are feeling the ehad stress of this 2024 summer!

Let us know if you have any other questions or concerns!

Thank you & have a wonderful day!
- Bower & Branch Plant Whisperers

W
Red Sunset® Red Maple
William Ferguson
Great as usual but some tree trouble...

Hey Everyone,

I bought a clump of three of these maples about four years ago and they are thriving. This one was delivered on time and customer service was terrific. I called customer service because the tree seems to be struggling a bit. I just wanted you to be aware. The leaves have holes in them and it just looks droopy overall. It may be shock or the fact that it spent a bit of time on its side because it kept tipping over when it was in the container. Any thoughts or advice would be welcome. Otherwise, we're keeping our fingers crossed and watering it regularly. Always a pleasure doing business with you. Best, Bill and Sue Ferguson

healthy tree.

Beautiful and amazingly healthy tree- thank you.

The Autumn Flowering Cherry is so beautiful and healthy. It is all that I was hoping for— and of the usual Bower and Branch quality. Thank you.

K
Autumn Flowering Cherry
Kimberly Klingel
Autumn Flowering Cherry

A stunning focal point for the front yard that shows off the beautiful blooms in the Spring and Autumn!! We just had to get one for the back yard for our tv room vantage point too. So excited to see the leaves change this fall against the backdrop of white pine evergreens.

Arborvitae Bundle - Wintergreen

Wintergreen Arborvitae arrived right on schedule and are absolutely gorgeous! So Lush, and Green, and Soft!! Waiting for our contractor to grade the lawn and plant these beauties, but all 12 are thriving in the delievered pots and weathering the wind and storms!

Elements® Guarantee Bundle for 2XL

LOVE the "Bundle for 2XL Guarantee" because our soil definately needed extra love before we could plant the new trees!!

Great trees, and great delivery!

I have never ordered TREES online, and I was leery bout doing so----especially from a distant state. But these arrived just as promised, in excellent condition, with full planting instructions and supplies. We had all 12 planted the next day, and they continue to look just fine. I am very pleased with this first expereience with B&B !

Camperdown Elm

OMG.. she arrived and is absolutely gorgeous.
I waited a year for this tree and she was worth the wait. Catherine was so helpful….